Our professional framers guarantee the highest quality standards using archival materials and solid wood frames. Your open edition purchase will retain its value when framed with museum archival standards.
Framed Art Specs:
• Hahnemuhle fine art print 280gsm paper
• acid free 4ply white mat
• solid wood frames in black, white and natural
• plexi glass
• paper back finish with wire hanger
Sizes below are the finished framed overall dimension:
16x24 and 24x36 size - 3/4" frame face width, 1" depth, 2" white mat
30x45 1" frame face width, 1.75" depth, 3" white mat
• Hahnemuhle fine art print 280gsm paper - sizes shown are paper sizes, actual image size is 2" smaller to allow for white border all around. Prints will ship in a tube.
Hang your art out of direct sunlight and also avoid humidity (eg bathrooms) and also hot areas such as fireplace mantels.
All our artwork comes with plexi glass instead of standard glass - not only for ease of shipping, but for safety to the artwork print. Clean the plexi glass with a soft cloth (same as used for a computer screen) and no sprays. Handle art by the wire on the back.
When will I receive my artwork?
Production at our Portland OR facility takes 5-7 business days + delivery time depending on where you live. California clients will receive before New York clients. Artwork will ship via Fed Ex and you will receive a tracking number via email when it has left our production facility.
Do you ship internationally?
Not at this time. We ship within the continental USA.
Do I need to sign for my artwork delivery?
Yes, a signature will be required to ensure you have received your purchase.
What if my artwork is lost?
Contact Fed Ex ground with your tracking # and they will be able to help you.
What are the framing dimension specifics?
Please see above "Printing and Framing".
What is your return policy?
Artwork is made to order to the highest archival quality. We stand behind customer satisfaction and quality of your artwork piece. Our safe ship guarantee ensures your artwork arrives in perfect condition. As we don't stock artwork we cannot accept returns. If you have concerns about your artwork, don't hesitate to contact us at firstname.lastname@example.org.
Can I purchase the rights to print any of your work?
Our Open Edition series is intended to license images for certain projects and art buyers. Please inquire with your request.
Can I copy or use any of the images on your website?
All the images are copyright enforced and not to be used without permission. We do however, encourage Designers to save images off this website for client presentation only.
This is a gift, do you include the price?
No invoice with pricing is included in your shipment.
Why does my credit card keep declining? Is your website secure?
Likely an error has been made with your address that coordinates with your card. Sometimes credit card companies will not allow payments to go through - please check with them if it persists. We ensure our website is very secure and meets the high standards of credit processing through Shopify.
Do you offer wholesale pricing?
We may offer wholesale, licensing and online opportunities in certain situations - please contact us at email@example.com to discuss.
Do you collaborate with other brands, people and Designers?
Yes, we would be interested in discussing this further. Contact us at firstname.lastname@example.org
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